EventSpark does not have Hybrid Event (Dual Venue Type) functionality, but there are ways around it. This guide outlines the steps for managing events that require both virtual and physical attendance options. While the core event setup remains as a Virtual Event within the platform, additional configurations allow you to communicate and manage physical venue details effectively.
Some of the configuration to achieve this will require your Salesforce System Admin
Key topics covered include:
How to add a dedicated “Physical Venue” content tab to display in emails and microsites.
Ensuring physical venue details are included in outgoing emails by updating Classic Email Templates and enabling the “More Information” display.
Methods for gauging attendance preferences by creating a custom "Attending Venue" field for delegates, allowing registrants to indicate whether they will attend virtually or in person.
Steps for adding this field to registration forms and ensuring visibility through permission sets and list views.
Because the system treats the setup as a Virtual Event, it's important to manually manage capacity tracking for the physical venue and ensure all relevant information is surfaced to delegates. This work around offers flexibility but requires careful setup to deliver a clear and consistent experience for both in-person and virtual attendees.